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❓ Troubleshooting

The Continue VS Code extension is currently in beta, and the Intellij extension is in Alpha. If you are having trouble, please follow the steps below.

Check the logs

To solve many problems, the first step is reading the logs to find the relevant error message. To do this, follow these steps:

VS Code

Console logs

  1. cmd+shift+p (MacOS) / ctrl+shift+p (Windows)
  2. Search for and then select "Developer: Toggle Developer Tools"
  3. This will open the Chrome DevTools window
  4. Select the Console tab
  5. Read the console logs

LLM prompt logs

If you're getting a response from the LLM that doesn't seem to make sense, you can

  1. Open the "Output" panel (right next to the terminal)
  2. In the dropdown, select "Continue - LLM Prompts/Completions"
  3. View the exact prompts that were sent to the LLM and the completions recieved


Open ~/.continue/core.log. The most recent logs are found at the bottom of the file.

Download the latest pre-release

VS Code

We are constantly making fixes and improvements to Continue, but the latest changes remain in a "pre-release" version for roughly a week so that we can test their stability. If you are experiencing issues, you can try the pre-release by going to the Continue extension page in VS Code and selecting "Switch to Pre-Release" as shown below.



On JetBrains, the "pre-release" happens through their Early Access Program (EAP) channel. To download the latest EAP version, enable the EAP channel:

  1. Open JetBrains settings (cmd/ctrl+,) and go to "Plugins"
  2. Click the gear icon at the top
  3. Select "Manage Plugin Repositories..."
  4. Add "" to the list
  5. You'll now always be able to download the latest EAP version from the marketplace

Download an Older Version

If you've tried everything, reported an error, know that a previous version was working for you, and are waiting to hear back, you can try downloading an older version of the extension.

For VS Code, All versions are hosted on the Open VSX Registry here. Once you've downloaded the extension, which will be a .vsix file, you can install it manually by following the instructions here.

You can find older versions of the JetBrains extension on their marketplace, which will walk you through installing from disk.

Keyboard shortcuts not resolving

If your keyboard shortcuts are not resolving, you may have other commands that are taking precedence over the Continue shortcuts. You can see if this is the case, and change your shortcut mappings, in the configuration of your IDE.


Networking Issues

Configure Certificates

If you're seeing a fetch failed error and your network requires custom certificates, you will need to configure them in config.json. In each of the objects in the "models" array, add requestOptions.caBundlePath like this:

"models": [
"title": "My Model",
"requestOptions": {
"caBundlePath": "/path/to/cert.pem"

You may also set requestOptions.caBundlePath to an array of paths to multiple certificates.

VS Code Proxy Settings

If you are using VS Code and require requests to be made through a proxy, you are likely already set up through VS Code's Proxy Server Support. To double-check that this is enabled, use cmd/ctrl+, to open settings and search for "Proxy Support". Unless it is set to "off", then VS Code is responsible for making the request to the proxy.


Continue can be used in code-server, but if you are running across an error in the logs that includes "This is likely because the editor is not running in a secure context", please see their documentation on securely exposing code-server.

I installed Continue, but don't see the sidebar window

By default the Continue window is on the left side of VS Code, but it can be dragged to right side as well, which we recommend in our tutorial. In the situation where you have previously installed Continue and moved it to the right side, it may still be there. You can reveal Continue either by using cmd/ctrl+L or by clicking the button in the top right of VS Code to open the right sidebar.

I'm getting a 404 error from OpenAI

If you have entered a valid API key and model, but are still getting a 404 error from OpenAI, this may be because you need to add credits to your billing account. You can do so from the billing console. If you just want to check that this is in fact the cause of the error, you can try adding $1 to your account and checking whether the error persists.

Still having trouble?

Create a GitHub issue here, leaving the details of your problem, and we'll be able to more quickly help you out.